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SHIPPING POLICY

Free shipping for deliveries over 60 EUR.

Standard shipping:
The goods will be delivered by courier to the address specified during the order. You will be informed about the expected delivery time of the shipment and the shipment number by SMS message or e-mail.

Postal service:
DPD, Venipak.

Standard shipping time:
We aim to accept and prepare each order as soon as it is received. However, in the event of a large number of orders, your order will be delivered in 1-3 business days (orders received after 11:00 will be prepared the next working day).

What to do if my shipment is missing?
We apologize in advance. There are times when courier services may be unpredictable. If the shipment number does not work or is not updated, let us know. We will help you find it. Write to us: "lost shipment" by email at support@zenoo.com.

Can I change the delivery details of my shipment?
If you have accidentally entered incorrect information, or another error has occurred, please contact us: "shipment error" by e-mail at support@zenoo.com

Free shipping for deliveries over £60.

Standard shipping:
The goods will be delivered by courier to the address specified during the order. You will be informed about the expected delivery time of the shipment and the shipment number by SMS message or e-mail.

Postal service:
Evri.

Standard shipping time:
We aim to accept and prepare each order as soon as it is received. However, in the event of a large number of orders, your order will be delivered in 1-3 business days (orders received after 11:00 will be prepared the next working day).

What to do if my shipment is missing?
We apologize in advance. There are times when courier services may be unpredictable. If the shipment number does not work or is not updated, let us know. We will help you find it. Write to us: "lost shipment" by email at support@zenoo.com.

Can I change the delivery details of my shipment?
If you have accidentally entered incorrect information, or another error has occurred, please contact us: "shipment error" by e-mail at support@zenoo.com.

Free shipping for deliveries over 60 EUR.

Standard shipping:
The goods will be delivered by courier to the address specified during the order. You will be informed about the expected delivery time of the shipment and the shipment number by SMS message or e-mail.

Postal service:
DPD

Standard shipping time:
We aim to accept and prepare each order as soon as it is received. However, in the event of a large number of orders, your order will be delivered in 3-5 business days (orders received after 11:00 will be prepared the next working day).

What to do if my shipment is missing?
We apologize in advance. There are times when courier services may be unpredictable. If the shipment number does not work or is not updated, let us know. We will help you find it. Write to us: "lost shipment" by email at support@zenoo.com.

Can I change the delivery details of my shipment?
If you have accidentally entered incorrect information, or another error has occurred, please contact us: "shipment error" by e-mail at support@zenoo.com.

Free shipping for deliveries over 60 CHF.

Standard shipping:
The goods will be delivered by courier to the address specified during the order. You will be informed about the expected delivery time of the shipment and the shipment number by SMS message or e-mail.

Postal service:
Swiss Post, Post NL;

Standard shipping time:
We aim to accept and prepare each order as soon as it is received. However, in the event of a large number of orders, your order will be delivered in 6-12 business days (orders received after 11:00 will be prepared the next working day).

What to do if my shipment is missing?
We apologize in advance. There are times when courier services may be unpredictable. If the shipment number does not work or is not updated, let us know. We will help you find it. Write to us: "lost shipment" by email at support@zenoo.com.

Can I change the delivery details of my shipment?
If you have accidentally entered incorrect information, or another error has occurred, please contact us: "shipment error" by e-mail at support@zenoo.com.